Policies

At Coal Creek Bowling, we’re proud to be a place where bowlers of all ages can have fun! To ensure a safe and enjoyable experience for everyone, please follow these guidelines regarding youth bowling equipment:

🎳 Bowling Shoes

  • For the safety of all our guests and protection of bowling equipment, bowling shoes are required for all bowlers, regardless of age.
  • The smallest shoe size available is a Toddler Size 6 and the largest size available is a Men’s Size 17.
  • Injuries and Wheel Chairs are approved as long a wheels are clean and inspected by our staff.

🎳 Bumpers

  • Bumpers are available for children ages 8 and under.
  • They are designed to help young bowlers enjoy the game while learning.
  • If you have bowlers who seem to be getting alot of gutterballs, ask our staff for some free coaching advice to help them roll down the middle.

🎯 Ball Ramps

  • Ball ramps are provided for children ages 4 and under and our guests with special needs.
  • Please return ramps to the front counter when finished so others may use them.

🎈 Lightweight Balls (6–7 pounds)

  • These balls are intended for young children.
  • We kindly ask older children, teens, and adults to use appropriately weighted balls to ensure safety and fair use.
  • Our lightweight balls are made with Styrofoam cores. When thrown to hard can cause ball to break.

The Bumpers, Ramps & Lightweight balls will be given to use based on our company policy and shift leader discretion. Thank you for respecting these guidelines and helping us keep bowling fun and safe for everyone!

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Refund & Gift Card Policy

At Coal Creek Bowling Center, we strive to provide an enjoyable experience for all our guests. To maintain consistency and fairness, the following refund policy applies to all eligible purchases, reservations, and services.

All Refunds Issued as Gift Cards

  • All Approved refunds will be issued in the form of a Coal Creek Bowling Center Gift Card for use towards a future visit or purchase.
  • No cash, credit card or debit card refunds will be issued.
  • Gift cards may be redeemed towards eligible purchases at Coal Creek Bowling Center.
  • Gift cards are not redeemable for cash.
  • All refunds are subject to shift lead and management approval.

We encourage guests to verify their purchases, reservations, and event details before completing payment.

Coal Creek Bowling Center reserves the right to review refund requests on a case-by-case basis.

Exceptions will be made when required by applicable law.

Guest Dress Code Policy

A Family-Friendly Environment for Everyone!

At Coal Creek Bowling, we are committed to providing a fun, safe, and welcoming atmosphere for guests of all ages. As a family-owned and operated business, we ask all guests to dress appropriately while visiting our facility.

Dress Code Requirements

  • Family-Friendly Attire: All guests must wear clothing appropriate for a family-friendly public environment.
  • Proper Coverage: All private areas, including the buttocks, genitals, and nipples, must remain fully covered by clothing at all times.
  • Shirts & Bottoms Required: Guests must wear a shirt or appropriate top, along with pants, shorts, skirts, dresses or other suitable bottoms. 
  • Appropriate Clothing: Clothing that is excessively revealing, see-through in private areas, or expose undergarments or private areas is not permitted. 
  • Appropriate Graphics & Language: Clothing displaying explicit sexual content, nudity, or offensive or discriminatory language or imagery is not permitted. 
  • Footwear: Shoes must be worn throughout the facility. Approved bowling shoes are required while bowling. 

Policy Enforcement

Coal Creek Bowling management reserves the right to determine whether attire meets our family-friendly dress code standards.

Guests whose clothing does not meet these requirements may be asked to adjust their attire or change into appropriate clothing. Guests who refuse to comply may be asked to leave the premises.

This policy applies equally to all guests and will be enforced consistently and respectfully.

Thank you for helping us maintain a comfortable, respectful, and family-friendly environment for everyone!

Coal Creek Bowling Management

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